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About this policy
This policy explains how Rolol Web handles information connected with visits to this website and enquiries about our web design and development services.
Information you provide
When you contact us, you may provide your name, email address, project requirements and the message you choose to send. Please avoid including passwords, payment-card details or other sensitive information in a general enquiry.
How information is used
We use enquiry information to respond to questions, discuss project requirements, prepare proposals and provide support that you request. Project-specific arrangements may be documented separately.
Website requests and external resources
Our hosting provider may process basic technical information, such as an IP address, browser details and request times, to deliver and maintain the website. Fonts, icons and scripts on the site are also served by external providers. Loading these resources sends a normal request to those providers.
Cookies and browser settings
Your browser provides controls for cookies, stored data and third-party requests. If additional tools, such as analytics or advertising, are enabled, information about their use should be included in the relevant notice.
Service providers and retention
Hosting, email and other providers may process information needed to operate the website and respond to an enquiry. Enquiry details are reviewed for retention according to the purpose of the conversation and any related project records.
Your choices
You can ask us to correct or remove information you submitted by contacting us. We may need enough information to identify the conversation and confirm your request. Please do not submit children’s personal information through the general contact form.
Updates and contact
This page may be updated when the website or its information practices change. For questions about this policy, email web@rolol.com.